Your primary POMS contact for Access, Education and Problem Determination is
your local POMS Administration Team.

Your POMS Administration Team can be identified through your
Operations Chain of Administration.
How to Report POMS Concerns and/or Problems
The Coast Guard (FINCEN) established support structure has not changed!
 
Location Administrators:

1. Problem Management Function in POMS
2. Email to POMS@Statronics.com
3. Phone number provided to you
4. FAX number provided to you

Administrators:

1. Problem Management Function in POMS
2. Contat POMS Location Administrator via local SOP
3. Email to POMS@Statronics.com

On-Line Users:

1. Problem Management Function in POMS
2. Contact POMS Location Administrator via local SOP

Email: Emails will be forwarded to the appropriat organization for resolution:
The FINCEN, POMS Location Administrator, DIRAUX, CG-3PCX or POMS Development.
Voice Mail: Voice mails left at (561) 274-4016 are emailed to the POMS Support Team and processed as noted above.

Use the Problem Management function of POMS to
report Problems or ask questions.

To report a problem with the Problem Management function
Contact the POMS System Support Team at:
mail8031.gif (4196 bytes)POMS@Statronics.com
(561) 274-4016 (Voice mail only)
NOTE: Caller ID must be turned on to leave a message